FAQ Colour Refresh
The effect of Colour Refresh gradually washes out and typically lasts between 4–10 washes. How long the color lasts depends on which Colour Refresh shade you have used, as well as your hair color and hair quality.
Always remember to inform your hairdresser if you've used Colour Refresh, as bleaching should not be done if pigment remains in the hair.
We recommend letting Colour Refresh work for about 3–10 minutes. The longer you leave the treatment in, the more intense the color effect will be. Depending on your hair quality, texture, and desired results, the leave-in time can vary.
Always test Colour Refresh on a strand first to avoid discoloration or possible allergic reactions.
Yes, it's perfectly fine to use Colour Refresh on colored and treated hair. However, make sure to choose a shade that works with your hair color. Note that the effect lasts for different numbers of washes depending on the Colour Refresh shade, your natural hair color, and hair quality.
It’s important to always test Colour Refresh on a strand first to avoid discoloration or potential allergic reactions.
The semi-permanent pigments in Colour Refresh are not as strong as permanent hair dye, and therefore Colour Refresh does not cover gray hair. Colour Refresh is a nourishing hair mask with semi-permanent pigments that attach to the outer layer of the hair, meaning the color doesn’t penetrate like a permanent dye. We do not recommend using Colour Refresh on gray hair, as the results may vary.
The semi-permanent pigments in Colour Refresh are not as strong as permanent hair dye, and therefore do not adhere as well to untreated hair. Colour Refresh is a nourishing hair mask containing semi-permanent pigments that attach to the outer cortex of the hair – this means the color doesn’t penetrate like permanent dye. Generally, we don’t recommend using Colour Refresh on untreated hair as the results may vary.
Colour Refresh is only a semi-permanent color treatment that can correct the tone of your hair or make it slightly darker. There is no Colour Refresh that will lighten your hair. It’s important to always test Colour Refresh on a strand first to avoid discoloration or potential allergic reactions.
If you have light hair (level 7–10), we don’t recommend using our darker tones of Colour Refresh, as there is a risk of discoloration. Colour Refresh is a semi-permanent color treatment that can only adjust the color tone. It’s important to always test Colour Refresh on a strand first to avoid discoloration or potential allergic reactions.
If the color didn’t turn out as you expected, you can use products that are not color-preserving and contain sulfates to speed up the process of washing out the color. We recommend trying Purifying Cleanse Shampoo for this. Note that this is not a color remover, and pigments may still remain in the hair.
Discoloration can be due to several factors, such as your hair quality, hair history, or from the use of a Colour Refresh shade not suited for your hair. Even water with chlorine can affect the hair color.
It’s important to always test Colour Refresh on a strand first to avoid discoloration or possible allergic reactions. Always inform your hairdresser if you have used Colour Refresh, as bleaching should not be done if pigment remains in the hair.
Our products are gentle, 100% vegan, and free from sulfates and parabens. If you feel unsure, we always recommend consulting a doctor before using any products.
Our products are gentle, 100% vegan, and free from sulfates and parabens. Since our safety assessments are based on adults, we cannot recommend the products for children.
