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Terms & Condition

General Terms & Condition

In order to buy products you must be at least 18 years old. You have the right to cancel your purchases within a period of 14 calendar days after the day of delivery of the goods, which means that you are allowed to change your mind and send back the goods you have received (if unused and intact), without any obligations from your side.

Goods that you received damaged or that doesn't work as they suppose to are considered to be faulty. If you are returning a faulty item, you are entitled to a full refund including costs for shipping and return.

When receiving a faulty item, please contact our customer service
Sweden: info@marianila.se, +46 (0)42-453 47 00
Denmark: info@marianila.dk, +45 69 91 25 14
Rest of the world: shop@marianila.se, +46 (0)42-453 47 00 

Payment methods

We currently accept Visa, MasterCard and Paypal through the payment solution DIBS. When paying by card you will be asked for the card number, its period of validity and the cvc code. We use a security called 3d-secure, developed by Visa and MasterCard. All information is encrypted using ssl encryption, which prevents unauthorized access to cards details.  

Invoice
(Only Sweden, Denmark, Norway, Finland, Germany, Netherlands)

We offer payment against an invoice, done in cooperation with Klarna.
A standard credit check is carried out via e-mail when choosing Klarna Invoice at checkout. Payment must be fulfilled within 14 days, otherwise a delayed fee is added. For more information about Klarnas payment terms please click here.

Please note that when ordering against an invoice your shipping address needs to be your registrered residence.

For further more info regarding Klarna invoices call +46 (0)8 – 120 120 00 or info@klarna.se, www.klarna.se. 

Protection of Privacy

We assume responsibility for all personal information that you make available to us. The details are used for verifying, accepting and processing delivery agreements and for managing the customer relationship thereby arising, pursuing outstanding payments, combatting fraud and misuse and complying with statutory regulations.

Cookies

A cookie is a small text file sent from a website and stored locally on the visitor's hard drive, in this case, your computer. We use cookies to save information such as the country you selected during your first visit and if you choose for your log in details to be remembered for future visits. This means that you don't have to re-type your username and password every time you visit us from your personal computer. The cookie also tells us whether you have visited our website before and which of our pages you have browsed. We never use cookies to store personal information about you (such as card number, address or what you buy). Cookies are only used to enhance your browsing experience or to enable us to track the number of visitors to different pages. 

To read more about what cookies are and what they do: http://www.aboutcookies.org/default.aspx